Solidroad
AI QA & training platform that reviews 100% of customer conversations to increase CSAT.
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What does Solidroad do?
Solidroad offers an AI QA & training platform designed to increase CSAT without increasing cost by reviewing 100% of customer conversations. It generates individualized training simulations for human representatives and provides refinement recommendations for AI agents. The platform helps support, sales, and success teams improve customer experience.
How much funding has Solidroad raised?
Solidroad has raised a total of $39M in funding. The most recent round on record is Series A.
Where is Solidroad headquartered?
Solidroad is headquartered in San Francisco, United States.
When was Solidroad founded?
Solidroad was founded in 2023.
What industry does Solidroad operate in?
Solidroad operates in Agentic AI, Customer Service, AI Agents, Voice Agent, Voice AI, Customer Service Automation.
How many employees does Solidroad have?
Solidroad has approximately 27 people on record.