Sierra AISierra AI
Sierra AI

Sierra AI

AI-powered platform for automating complex business workflows and decision-making.

2022Active777

About

Sierra AI builds AI agents that help leading brands deliver better customer experiences by increasing customer lifetime value and personalizing interactions across multiple channels. Their platform, Sierra Agent OS, empowers teams to quickly build, optimize, and scale AI agents with features like Ghostwriter for agent creation and an Insights Explorer for performance analysis. Sierra serves companies looking to transform their customer experience and empower their teams with AI.

Technology stack

detected 2026-06-15
Est. monthly stack spend~$2,080/mo
CDN
Cloudflare
EmailGoogle Workspace
Hosting
Vercel
Stack
Next.jsTailwind CSSGhost
Support
HubSpot
Compliance
SOC 2HIPAAISO 27001PCI DSSGDPRFedRAMP
AI support
Sierra
Comments
(1)
0 positive0 mixed1 negative
Reddit
r/CustomerSuccessu/RequirementExpress58Mar 6, 2026Negative

Anyone have experience with CX tools like Sierra AI and Decagon? Reviews all look great online but I

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Frequently asked

What does Sierra AI do?

Sierra AI builds AI agents that help leading brands deliver better customer experiences by increasing customer lifetime value and personalizing interactions across multiple channels. Their platform, Sierra Agent OS, empowers teams to quickly build, optimize, and scale AI agents with features like Ghostwriter for agent creation and an Insights Explorer for performance analysis. Sierra serves companies looking to transform their customer experience and empower their teams with AI.

How much funding has Sierra AI raised?

Sierra AI has raised a total of $505M in funding. The most recent round on record is Seed.

Where is Sierra AI headquartered?

Sierra AI is headquartered in San Francisco, United States.

When was Sierra AI founded?

Sierra AI was founded in 2022.

What industry does Sierra AI operate in?

Sierra AI operates in Agentic AI, AI Agent, Foundation Model, Workflow Automation, Business Intelligence, API Platform.

How many employees does Sierra AI have?

Sierra AI has approximately 777 people on record.