PylonPylon
Pylon

Pylon

Pylon is an AI-powered, modern support system built for B2B companies to resolve customer issues faster across multiple channels.

Website
2025Active155
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About

Pylon is a modern alternative to legacy support platforms like Zendesk and Intercom, optimized specifically for B2B post-sales teams. It provides an all-in-one support platform that integrates a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), a modern chat widget, an AI knowledge base, AI agents, and account intelligence. The platform aims to bring every customer conversation into a single view, automate busywork, reduce response times, and proactively manage accounts by pulling support, success, and sales data into shared views.

Technology stack

detected 2026-06-09
Est. monthly stack spend~$1,500/mo
CDN
Cloudflare
EmailGoogle Workspace
Stack
Webflow
Analytics
Google Tag ManagerMeta Pixel
Compliance
SOC 2HIPAAISO 27001GDPR
Hiring
Ashby
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Frequently asked

What does Pylon do?

Pylon is a modern alternative to legacy support platforms like Zendesk and Intercom, optimized specifically for B2B post-sales teams. It provides an all-in-one support platform that integrates a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), a modern chat widget, an AI knowledge base, AI agents, and account intelligence. The platform aims to bring every customer conversation into a single view, automate busywork, reduce response times, and proactively manage acc…

How much funding has Pylon raised?

Pylon has raised a total of $31M in funding. The most recent round on record is Series B.

When was Pylon founded?

Pylon was founded in 2025.

What industry does Pylon operate in?

Pylon operates in Agentic AI, Support.

How many employees does Pylon have?

Pylon has approximately 155 people on record.