Intercom (Fin by Intercom)Intercom (Fin by Intercom)
Intercom (Fin by Intercom)

Intercom (Fin by Intercom)

AI-powered customer service platform for seamless human-AI collaboration.

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About
Intercom provides a helpdesk solution designed for the AI Agent era, featuring its natively integrated AI Agent, Fin. This platform enables seamless collaboration between AI and human agents, offering an omnichannel inbox, AI-powered ticketing, and real-time assistance to deliver perfect customer experiences. It serves businesses looking to resolve queries faster, engage proactively, and continuously improve customer interactions.

Technology stack

detected 2026-05-23
Est. monthly stack spend~$1,800/mo
CDN
Vercel
EmailGoogle Workspace
Hosting
Vercel
Stack
Next.jsTailwind CSS
AI support
Intercom Fin
Performance

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Frequently asked

What does Intercom (Fin by Intercom) do?

Intercom provides a helpdesk solution designed for the AI Agent era, featuring its natively integrated AI Agent, Fin. This platform enables seamless collaboration between AI and human agents, offering an omnichannel inbox, AI-powered ticketing, and real-time assistance to deliver perfect customer experiences. It serves businesses looking to resolve queries faster, engage proactively, and continuously improve customer interactions.

How much funding has Intercom (Fin by Intercom) raised?

Intercom (Fin by Intercom) has raised a total of $566M in funding. The most recent round on record is Series C-1.

Where is Intercom (Fin by Intercom) headquartered?

Intercom (Fin by Intercom) is headquartered in San Francisco, United States.

When was Intercom (Fin by Intercom) founded?

Intercom (Fin by Intercom) was founded in 2011.

What industry does Intercom (Fin by Intercom) operate in?

Intercom (Fin by Intercom) operates in Voice Agent, Sales Engagement, MarTech, Voice AI, Conversational AI, API Platform.

How many employees does Intercom (Fin by Intercom) have?

Intercom (Fin by Intercom) has approximately 1562 people on record.