FreshworksFreshworks
Freshworks

Freshworks

Cloud-based software company providing AI-powered customer service, IT service management, and CRM solutions.

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About
Freshworks provides a suite of cloud-based software tools designed to help businesses improve customer engagement, streamline IT service management, and optimize sales and marketing operations. Their platform is known for being user-friendly, quick to implement, and cost-effective, targeting businesses of all sizes looking to enhance productivity and customer satisfaction.

Technology stack

detected 2026-05-24
Est. monthly stack spend~$160/mo
CDN
Cloudflare
EmailGoogle Workspace
Hosting
AWS
Capital network
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Frequently asked

What does Freshworks do?

Freshworks provides a suite of cloud-based software tools designed to help businesses improve customer engagement, streamline IT service management, and optimize sales and marketing operations. Their platform is known for being user-friendly, quick to implement, and cost-effective, targeting businesses of all sizes looking to enhance productivity and customer satisfaction.

How much funding has Freshworks raised?

Freshworks has raised a total of $150M in funding. The most recent round on record is Series H.

Where is Freshworks headquartered?

Freshworks is headquartered in San Mateo, United States.

When was Freshworks founded?

Freshworks was founded in 2010.

What industry does Freshworks operate in?

Freshworks operates in AI, SaaS, CRM, ITSM, CRM & Sales Software, IT Service Management (ITSM).