CallMinerCallMiner
CallMiner

CallMiner

AI-powered conversation intelligence and customer experience automation platform.

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About
CallMiner offers conversation intelligence and automation software that analyzes 100% of customer interactions across channels. Its AI-powered solutions help businesses improve customer experience, boost frontline agent performance, and enhance contact center efficiency. CallMiner serves various industries including healthcare, finance, retail, and insurance.

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detected 2026-05-23
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Frequently asked

What does CallMiner do?

CallMiner offers conversation intelligence and automation software that analyzes 100% of customer interactions across channels. Its AI-powered solutions help businesses improve customer experience, boost frontline agent performance, and enhance contact center efficiency. CallMiner serves various industries including healthcare, finance, retail, and insurance.

How much funding has CallMiner raised?

CallMiner has raised a total of $85M in funding. The most recent round on record is Series F.

Where is CallMiner headquartered?

CallMiner is headquartered in Waltham, United States.

When was CallMiner founded?

CallMiner was founded in 2002.

What industry does CallMiner operate in?

CallMiner operates in Conversation Intelligence, Customer Experience (CX), AI-Powered Automation, Speech Analytics, Contact Center Solutions, Business Intelligence.

How many employees does CallMiner have?

CallMiner has approximately 333 people on record.