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An AI-powered IT service management platform for automating and optimizing IT workflows and service delivery.
About
BMC Helix ITSM is a comprehensive IT Service Management (ITSM) solution designed to streamline and automate IT processes. It helps organizations manage incidents, problems, changes, and assets to improve service delivery and reduce operational costs. The platform leverages AI and machine learning for automation, predictive analytics, and enhanced user experiences.
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Total Employees
9.0K
Current headcount
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90Traction
20Team
70Visibility
49Profile
65Community
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Frequently Asked Questions
What does BMC Helix ITSM do?
BMC Helix ITSM is a comprehensive IT Service Management (ITSM) solution designed to streamline and automate IT processes. It helps organizations manage incidents, problems, changes, and assets to improve service delivery and reduce operational costs. The platform leverages AI and machine learning for automation, predictive analytics, and enhanced user experiences.
Where is BMC Helix ITSM headquartered?
BMC Helix ITSM is headquartered in Houston, United States.
When was BMC Helix ITSM founded?
BMC Helix ITSM was founded in 1980.
What industry does BMC Helix ITSM operate in?
BMC Helix ITSM operates in IT Service Management (ITSM), IT Service Management, Enterprise Software, Cloud Computing, Artificial Intelligence, IT Operations Management.
How many employees does BMC Helix ITSM have?
BMC Helix ITSM has approximately 8996 people on record.
What is BMC Helix ITSM's current status?
BMC Helix ITSM's current operating status is: Acquired.